Hotel Ensures Excellent Guest Services with NAKIVO
December 23, 2022 - NAKIVO Inc., a fast-growing software company for protecting physical, virtual, and cloud environments, has announced today that Radisson Blue Leogrand Hotel has selected NAKIVO Backup & Replication to protect their environment.
Radisson Blu Leogrand Hotel, a 5-star hotel in Chisinau, Moldova, offers 143 rooms and suites. The hotel provides a range of amenities, including a convention center, several dining options for the guests, a spa and beauty center, and a casino. Located in the city center, Radisson Blu Leogrand Hotel is within walking distance of many places of interest.
Currently, the hotel operates out of 2 physical sites. The sites have a total of 9 physical servers and 42 virtual machines. Virtual machines store simple files, firewalls, and applications like Microsoft SQL Server and others. Backup and recovery processes are vital for the hotel, as all critical data must be protected for quick recovery in case of a data loss incident. One of the potential outcomes of loss of data is reputational damage. A reliable backup solution should be deployed and running to ensure service availability, ensuring excellent guest services, which is the hotel's main goal.
In the past, the hotel relied on scheduled tasks for copying data to local storage. There were several issues because of manual procedures. Investigating failed jobs was tedious and even difficult. Long backup and recovery times were common, as well as long times spent on backup administration. The hotel needed a feature-rich solution that was easy to use and would meet the hotel's budget and corporate standards. The main issue was compliance with the standards imposed by the Radisson Blu. In the end, NAKIVO Backup & Replication prevailed over other solutions considered by the Radisson Blu Leogrand Hotel.
“When we started our research, we looked at three different VM backup solutions. One solution seemed to be the most advanced product and had an attractive GDPR functionality. However, it was also the most expensive and too difficult to implement,” says Dumitru Danuta, Head of IT Department at Radisson Blue Leogrand Hotel. “In the end, we chose NAKIVO Backup & Replication because of the product's attractive pricing, intuitiveness, and ease of management. We had a good dialogue with NAKIVO's technical support during our testing period, and documentation was, in most cases, accurate and easy to find.”
“Updating to newer versions with NAKIVO Backup & Replication has been easy and has worked without errors. The configuration is easy and flexible, both when it comes to backing up servers and creating recovery jobs and monitoring them using the web interface and receiving job completion reports,” says Dumitru. “The user interface is simple and to the point. The front page usually gives the administrator all the information needed. The user interface and the calendar view were nice additions that the competitors did not have.”
“We perform daily VM backup and the longest backup job takes three hours. Backup jobs run at different times during the day, which means that one job is executed early in the morning and the other backup jobs at 10 PM,” says Dumitru. “The feature of automatically adding a server or a disk to the backup job is a pleasant feature, which saves time and helps us avoid forgetting to add a disk or a server to the backup routine.”
“NAKIVO Backup & Replication helped us in many ways. By delivering a product that every IT team member is comfortable with managing. NAKIVO Backup & Replication has a simple overview and a web interface, which 90% of the time provides IT staff with the information they need, without having to dive deeper into the product configuration,” says Dumitru. “While doing everything manually, we did not have much visibility, but NAKIVO Backup & Replication provides multiple features that cover all our needs. I definitely saved time by not doing everything manually anymore. NAKIVO Backup & Replication has many other great features that we have not implemented yet, but we plan to investigate them in the near future.”
NAKIVO Backup & Replication is available in Romania through Simple IT, NAKIVO Partner in Romania.
About Simple IT
SIMPLE IT is a distributor for software solutions and hardware appliances, adding value with consulting, training, implementation, configuration and support services, backed by certified specialists, in order to offer the best IT experience to customers and partners. For more information, please visit www.simpleit.com.ro.