Simple IT - GOTO Rescue Remote Support

GOTO Rescue Remote Support

GOTO Rescue Remote Support allows you to deliver multi-platform support, advanced security, easy admin and much more on any device with award winning enterprise IT management software.

GOTO Rescue Remote Support features :

Remotely support any device - Rescue can support any device - from desktop to mobile, Mac to Windows. Just swoop in and start solving.
Remote Control - Take over your end user's device and perform tasks as if you were using their device directly. For frequently performed tasks, let scripting do the work to save both time and sanity.
Remote Diagnostics - Get a quick summary of processes, services, and applications to identify the issue fast - without tediously digging around the end user's device.
Unattended Access - Mass-deploy or "leave behind" unattended access so technicians can connect to a remote device when no user is present to solve problems during user downtime and check in later if needed.
Multi-Session Handling - Optimize your resources, remotely support more users simultaneously by toggling between up to 10 sessions at once, and save time while multiple support processes run.
Technician Collaboration - Bring in expert technicians from your team to help with an issue anytime. Need external expertise? Bring in a contractor without adding more licenses to your account.
Instant Chat - Communicate with end users in a seamlessly branded experience where they already are - on your website. And chat pre-session to qualify the level of support needed with no app download required.
Reboot and Reconnect - Reboots are almost always necessary while troubleshooting. During a Rescue remote support session, you can reboot instantly and reconnect immediately, even if devices are unattended or in safe mode.